WHAT ARE THE SHIPPING TIMES AND COSTS?

Shipping is free of charge for all products .
The shipping times indicated are 2-3 working days and are valid from the moment the order is entrusted to the carrier. Please note that external factors such as postal or carrier delays, logistical problems, adverse weather conditions or the inability to access the address provided, may affect the punctuality of delivery.
Once you have placed your order, you will no longer be able to change your shipping address
Any import customs duties will be borne by MooRER.

HOW CAN I TRACK MY ORDER?

At the time of shipment you will receive a confirmation email with all the details and the tracking number, which you can use to track your shipment.

HOW CAN I REQUEST A RETURN?

You can return a product within 14 calendar days from the date of delivery, directly from the section or from your Personal Area if you are a registered user.

WHEN WILL I RECEIVE MY REFUND?

If the conditions of the product meet the requirements, the refund will be issued within 14 days from the notification of return that you will receive from Customer Care, through the same payment method used to finalize the order

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